Shipping policy
Thank you for shopping with HoneyJournal.space.
We are committed to delivering your order safely and efficiently.
Order Processing
Orders are typically processed within 1–5 business days after payment confirmation.
Processing times may vary during:
- Holidays
- Promotional events
- High-demand periods
Customers will receive a shipping confirmation email once the order has been dispatched.
Estimated Shipping Times
Estimated delivery times:
- Canada: 7–15 business days
- United States: 7–18 business days
- International: 10–25 business days
Please note that delivery estimates are not guaranteed and may vary depending on customs and local postal services.
Shipping Fees
Shipping costs are calculated at checkout based on:
- Destination
- Shipping method
- Order size
Occasionally, we may offer free shipping promotions.
Customs, Duties & Taxes
International customers are responsible for:
- Import duties
- Customs fees
- Local taxes
HoneyJournal.space is not responsible for delays caused by customs processing.
Tracking Information
Tracking numbers will be provided when available.
Please allow several business days for tracking updates after shipment confirmation.
Lost or Delayed Packages
If your package appears delayed or lost, please contact us at:
We will work with the shipping carrier to assist you.
However, HoneyJournal.space is not responsible for:
- Incorrect shipping addresses provided by customers
- Delays caused by carriers
- Stolen packages after delivery confirmation
Incorrect Address Policy
Customers are responsible for entering accurate shipping information.
Orders returned due to incorrect addresses may require additional shipping fees for reshipment.
Contact Information
HoneyJournal.space
34272 Industrial Way
Abbotsford, BC V2S 7M6
Canada
Phone: +1 250 714-4662
Email: support@honeyjournal.space